A basic shipping Fee of $6.95 will apply to all Retail orders.  All purchases will be shipped via First Class Mail or UPS ground. 

Retail orders over $69 (before tax), placed on Website, will receive free shipping (excludes sale, discounted merchandise, discounted group orders, phone or email orders).

 We will make every effort to ship items as quickly as possible, normally 3-5 business days.  Most custom items will ship in 7-10 business days once artwork is approved.  Stock and custom items will be shipped together unless otherwise requested. If 2 or more shipments are requested, free shipping may not apply.

Custom Artwork takes approximately 3-5 business days. Your custom item will ship 3-5 business days once the design has been approved.

Delivery Times: allow 2-7 business days for US Mail, depending on location. The Crystal Ranch and our shipping carriers do not guarantee delivery dates and will not be held responsible for shipping delays.

On occasion, it may take longer than normal shipping times. We will make every effort to ship as quickly as possible and will attempt to contact you if shipping times will be delayed. If you have an event for which you would like to have your item, please let us know and we will attempt to get your item to you in the time needed.

These shipping policies apply to the 48 contiguous states only. We ship only within the United States at this time. The Crystal Ranch will select the carrier appropriate for your order. These shipping charges will be applied to invoice upon shipment.  They may or may not be accurate when checking out.

 WHOLESALE SHIPPING  Wholesale has different terms and conditions from our retail website including shipping, pricing and returns & exchanges.  Please review our wholesale policies